About Us

Swinburne Charles - Managing Director

IT that works for you

Started in 2007, ISM Grid is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in the Caribbean. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on ISM Grid for complete IT services and support:

• Our focus is on helping fast-growth companies like yours by understanding your demanding work schedule and eliminating any obstacles or technical problems that may hinder your productivity. In this regard, we offer 24/7/365 tech support to ensure your data security and remote work compliance needs are met.
• We provide end-to-end IT support, from vision to long-term support, so you don't have to waste time educating multiple teams. Our team will invest time to understand and document your environment, history, and work processes, making us a consistent and efficient partner.
• Unlike other IT firms with limited resources, we have a diverse team of specialized engineers who work together to provide the most effective solutions for you. We assign you to a Technical Account Manager (TAM) to ensure that you always have a single point of contact (SPOC) familiar with your environment and systems to help you.
• Our IT Management and Support options are tailored to your needs; from back-end maintenance and monitoring to user help-desk support, strategy and budget planning, and asset/license life-cycle management. We have successfully provided these services for over 15 years and can create a solution specifically for you and your team.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, ISM Grid is here to team up with you and your company for expert support.